Refund Policy

Subscription charges are generally non-refundable once billing for a period has been processed, except where required by applicable law or expressly approved following review by our support team.

Submit a support ticket or contact customer service with your account email, receipt/order ID, and reason for request. Please contact us as soon as possible, ideally within 30 days of the charge date. We will respond within 3 business days.

Contact: support@rendzvous.ai | 833-411-2739

Refund requests are reviewed on a case-by-case basis, taking into account account usage, transaction status, and any fraud or policy concerns. If approved, refunds are issued through the original payment method. Timing of refund credit depends on your banking institution, typically 5-10 business days.

If you have a billing concern, please contact our support team before initiating a chargeback. We are committed to resolving billing issues quickly and directly. Filing duplicate requests through multiple channels can delay resolution.

If you believe a charge is fraudulent or unauthorized, contact us immediately at support@rendzvous.ai or 833-411-2739.