Privacy Policy

We collect information you provide directly, including account details, support requests, and subscription metadata. We also collect technical data such as logs, device/browser information, and security events.

We use data to operate the service, authenticate users, process transactions, prevent abuse, provide support, and comply with legal obligations.

We share data only as needed with service providers that support operations, including payment processing through our authorized payment processor, infrastructure providers, and email delivery vendors. We do not sell personal data.

In compliance with 18 U.S.C. § 2257, Rendzvous.AI collects and retains age verification records for all providers. This data is handled with strict confidentiality and is retained only as long as required by law. Age verification records are not used for marketing purposes and are not sold to third parties. These records are made available to law enforcement upon lawful request.

We retain data only for as long as needed for operational, legal, and accounting purposes. We use reasonable administrative, technical, and organizational safeguards to protect personal information.

You may request access, correction, or deletion of eligible personal data by contacting customer service. Some records may be retained where required by law or legitimate business obligations.